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Privacy Policy

Last updated: 17 June 2026

1. Overview

Rank My Business (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information you provide directly

  • Name, email address, phone number, and business address
  • Agency name and professional details
  • Brand guidelines, social media links, and listing profile URLs
  • Images and photos you upload during onboarding
  • Payment information (processed securely by Stripe — we do not store card details)
  • Messages submitted through our contact form

2.2 Information collected automatically

  • Device and browser information
  • IP address and approximate location
  • Pages visited, time spent on site, and interaction data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Build and maintain your personalised real estate website
  • Process your subscription and billing
  • Communicate with you about your account and services
  • Improve our products and user experience
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Payment processors (Stripe) to process transactions securely
  • Hosting and infrastructure providers to deliver our services
  • Professional advisers (lawyers, accountants) as required
  • Government bodies where required by Australian law

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. All data is encrypted in transit (SSL/TLS) and at rest. Payment information is handled entirely by Stripe under PCI-DSS compliance.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time

7. Cookies

We use cookies and similar technologies to enhance your experience, analyse site traffic, and understand usage patterns. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.